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Why do my JBL headphones keep turning off

Deepak Jun 12, 2024

It’s annoying when our headphones are constantly shutting off, and it obviously a poor listening experience. There are a number of potential causes for this problem, You may try a few quick remedies mentioned in this article to get things working again.

Why do my JBL headphones keep turning off

The following may be a typical reason for JBL headphones that continually disconnect:

Low battery

Low battery is one of the most occurred causes of JBL headphones shutting off unexpectedly. Basically low battery can lead to shutting down any device whether it's headphones, mobile, or other gadgets.

The headphones will eventually switch off if you use them for prolonged periods of time while enjoying music because the battery will start to run low.

To fix this issue, just charge your headphones for a few hours, and it should work normally and you will able to resume your listening experience after that :)

Loose headphone Jack

A loose headphone jack is another potential reason why your headphones are switching off. Ensure that the headphones are turned on and that they are fully hooked to the computer or other device.

If they still don't work, try connecting another pair of headphones to the same input as your JBL headphones to check for damage to the jack.

Also can try to Check by flashlight if there is anything debris in the headphone jack. Clear any debris If you find clogged inside the jack.

Interference with the Bluetooth signal

This problem may potentially be caused by interference with the Bluetooth signal. In this situation, Wi-Fi routers also cause interference with headphone Bluetooth signals.

You might try turning off and then turning back on the device that you're trying to connect your headphones to. If there was any interference causing your signal to drop out, this could help remove it


Try Reset if none works

Above mentioned steps don’t work for you.? You might attempt to reset the headphones.

Turn off your JBL headphones before doing this, then press and hold the volume up and down buttons for at least 15-20 seconds.

Your JBL headphones should beep when you let go of the buttons, indicating that the reset process was successful.

Last but not least If all else fails, you can ask for help from your neighborhood JBL support staff.

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